Check out the answers to common questions you might have about our waterless and refillable skincare!
If you need more information on placing your orders, shipping, and returns, check out our returns and exchanges !
This is how it works.
Step 1. Pour out 0.5 grams of BCLEAN onto one palm, the same quantity as a pinch of salt.
Step 2. Run some water and wet your other palm.
Step 3. Rub your hands together and the powder will transform into a light lather.
Step 4. Apply to your face, wash and rinse. It’s that easy.
Do not run tap water into the powder directly. The high-pressure water will wash the powder into the sink, wasting the high-quality ingredient.
0.5g is equivalent to a pea-size, similar to a pinch of salt.
This is an FDA-approved everyday gentle skin care cleanser that is pH balanced. It is lab tested to be between pH 5 and 6, which means it is a low pH cleanser and leans acidic. It is good for all skin types, including sensitive skin.
Our skin is exposed to more and more pollution, especially if you live in the city, and pollution can wreak havoc on your skin. Using this gentle yet effective cleanser means you do not irritate your skin barrier or disturb the skin acid mantle. Some of us are trained to think squeaky clean skin is good, but it is not. Those cleansers overclean and strip your skin barrier over time, making you more prone to sensitivity and break outs.
Honestly, what makes cleansers foam up is the run-of-the-mill common surfactants - surfactants is short for ‘surface active agents’. The most common ones are sodium lauryl sulfate (SLS) and sodium laureth ether sulfate (SLES). These surfactant ingredients provide high foaming and that super ‘clean’ feel immediately after use – think of tight, shiny skin. The problem is they tend to strip the skin’s natural lipid barrier, resulting in an increased in water evaporation. With less exterior protection, it leads to dryness. They are just too efficient at removing oils from your skin. Dryness will exacerbate aging and irritation and can lead to fine lines and acne over time. Happy cleansing!
Each bamboo bottle contains 10g or approximately 20 washes.
Each aluminum refill bottle contains 30g or approximately 60 washes.
Depending on the climate, the environment you live in, and personal preferences, how long it lasts will vary. If you are used to washing your face once a day in the evenings before you head to bed, how long it lasts will be longer. If you wash your face twice or more a day, it will run out quicker.
Each bamboo bottle is approximately 10cm high and 4cm in diameter. It fits snugly in your palm.
Each bamboo bottle is hand crafted. At BHUMAN, we design our bottles to look exquisite on your bathroom counter (in the perfect size so you do not have to deal with the hassle of decanting before hopping on the plane, or worry about leaks) so that you would want to reuse it forever!
If you choose not to reuse it, we hope you will repurpose it for other uses. The bottle not only has a functional role, it also speaks to your values.
As part of the #bhumantribe, we strive to be human, and to be a bit more humane.
We care about sustainability, and when we started the journey two years ago, we looked into Ocean Waste Plastics (OWP), Sugarcane plastics etc.
After looking at the minimum quantities needed (100,000 units for OWP when we last checked!) coupled with the carbon footprint of shipping that sustainable packaging from source countries (Europe, South America, Australia) to be filled at our preferred lab... and then shipped to you, we did not think it makes sense from an overall environmental footprint point of view.
This is why we picked bamboo.
Bamboo is such an amazing plant. It is available in many parts of the world. It is a highly renewable resource – did you know it is the world’s fastest-growing plant? It matures in 3-5 years compared to regular trees which would take 40-60 years.
It also produces 35% more oxygen than trees, and also absorb up to 12 tons of carbon dioxide per hectare, helping to stabilize our polluted atmosphere.
Simply stated, bamboo is the perfect packaging material for BHUMAN’s brand positioning related to climate change.
You can find out more here:
Bamboo is naturally antibacterial and water resistant as a plant. We want to move away from the disposable culture and designed with long-lasting in mind. We hope you will reuse the bottle with refills or repurpose the bottle as a home décor.
Here is a peek behind the “bamboo curtain” on our process: After the handcrafting process, a layer of emulsion is applied to each bottle. It is exposed to light which hardens the emulsion. Next, we apply a silk print design onto the bamboo packaging. The packaging passes through light and a dryer, which “cures” the emulsion and the ink, creating a smooth lasting protective coat. The packaging is checked and washed to remove any residue, before being sent to the labs for filling. In short, unless you use a sharp object to scratch the primer or the silk print, the bottle will last.
Have you heard of bamboo scaffolding? Hong Kong, a former British colony, continues to use bamboo to build skyscrapers. Bamboo is a durable material with very high tensile strength. Curious to find out more? Check out this April 2020 YouTube video - https://www.youtube.com/watch?v=rAjM6m5u6_U
The formula is specially designed by US clean beauty formulators. Our production facility is in Thailand.
Our ingredients are sourced from around the world. One of our star active ingredients is Thanaka from Thailand.
Did you know that Thailand is the manufacturing base to many global personal care brands including The Body Shop, Boot, Unilever, P&G, Colgate Palmolive?
We wanted to make the product priced as affordably as possible to more people and made the conscious decision to produce it at a lab that is certified GMP, ISO 9001, and ISO22716 in Thailand.
BCLEAN has a very light lavender scent (Lavandula Angustifolia Oil at 0.2% of the total vegan ingredient list). After washing, there is no lingering scent on your face, so you do not need to worry it will clash with your perfumes or creams.
A funny thing we noticed when we did product in-home testing, is that the moment our excited consumers receive the products, they automatically take a sniff at the product.
Please do not smell the powder – it will get into your nose! You can enjoy this pampering, sensorial experience as you lather the cleanser on your face.
This plant-based cleanser is gender neutral, similar to cleansers found at brands such as LUSH, Muji, The Body Shop and AESOP.
If you fancy reading more on this topic, check out some of these more recent articles:
We are so glad you asked this question.
Our goal is to reduce single-plastics whenever possible, wherever possible. When we did our in-home testing without the flip caps, we received feedback that the bottleneck is too wide, and it is easy to waste the powder formula during use. There was quite a bit of accidental overpours etc.
We spent months - we are not exaggerating - looking for caps, from calling a company that had just the right size in the UK, to sourcing it from Thailand, to trying to get caps custom made in Singapore.
This is our solution at this stage. We will use a market-ready plastic easy-pour cap (phew, that description was quite the mouthful). The reason is because this allows us as a startup to have low MOQ and lower cost for our customers - which is honestly what we are able to do at this point.
Each easy-pour plastic caps can be unscrewed and reused for subsequent bottles. Without the plastic flip-cap, you can recycle the aluminum bottles easily.
We know that as a startup, we are by no means perfect. We sincerely believe that by making refills available, more consumers – including those who are just starting to live more sustainably – can join our #bhumantribe journey to reduce single-use waste.
Our BCLEAN formula is FDA-approved and contains 97% natural or naturally derived ingredients. We worked with our Los Angeles clean beauty formulator who helped launched many successful indie beauty brands. We also cross checked the formulation with Credobeauty (USA) and Paula’s Choice (Australia). We hope you are happy with this beautiful formula.
Here is the list of ingredients:
** Powder-powered means we can have a higher concentration of active ingredients
< Synthetics at 3%
Hydroxypropyl Starch Phosphate (starch as a texture enhancer to help emulsify)
Sodium Lauroyl Glutamate (surfactant also known as cleaning emulsifier for sensitive skin)
Zea Mays (corn starch to help emulsify)
Malpighia Glabra Fruit Extract (Acerola Cherry) - 5% **
Limonia Acidissima Bark Powder (Thanaka) - 5% **
Niacinamide - 3% **<
Zinc PCA (skin conditioner with anti-aging benefits)
Sodium Cocoyl Isethionate (coconut-derived surfactant)
Aloe Barbadensis Leaf Juice Powder (aloe vera)
If you still have questions regarding the benefit of each carefully selected ingredient, please write to email@example.com
We would love to share more. Thanks!
Vegan or 100% plant-based skincare contains a lot fewer ingredients than regular items you see on the beauty shelves, making them ideal for sensitive or acne-prone skin.
Animal ingredients can be harsh and clog pores, so vegan products are a soothing alternative. Your skin will thrive off being fed natural, vegan ingredients.
Plant-based = 100%
Natural = 97% (BOLD)
Synthetic = 3%
Hydroxypropyl Starch Phosphate, Sodium Lauroyl Glutamate, Zea Mays Corn Starch, Malpighia Glabra Fruit Extract (5% Acerola Cherry), Limonia Acidissima Bark Powder (5% Thanaka),Vitamin B3 Niacinamide (3%), Zinc PCA, Sodium Cocoyl Isethionate (coconut-derived surfactant), Aloe Vera Leaf Juice Powder